[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″]

[vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Delivery charges for orders from the Online Shop?” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text woodmart_inline=”no” text_larger=”no”]Croatia

free shipping for all orders above 50 € value of goods

standard shipping rate: 5,00 €

European Union (Standard Shipping)

standard shipping rate: 12,00-14,00 €

outside EU (Standard Shipping)

standard shipping rate: 17,70-18,20 €

International (worldwide  – International Standard)

standard shipping rate: 18,40-19,40 €[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text woodmart_inline=”no” text_larger=”no”]We ship worldwide (Please note, that due to the Corona crisis, shipping may be delayed in some countries)

Croatia

Standard Shipping: 2-4 days

Europe

Standard Shipping: 3-7 days

Worldwide

Standard Shipping: 7-25 days[/vc_column_text][/vc_tta_section][vc_tta_section title=”How much is package weight?” tab_id=”1484652030238-302a2c7c-fe6f”][vc_column_text woodmart_inline=”no” text_larger=”no”]Package weight is max. 2 kg[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″]

[vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”When the order payment is taken of my bank account?” tab_id=”1″][vc_column_text woodmart_inline=”no” text_larger=”no”]Bank transfers and payments made using Faster Payments should arrive in the payee account immediately, however sometimes it can take up to two hours to go through.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is wishlist?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text woodmart_inline=”no” text_larger=”no”]A wishlist allows shoppers to create personalized collections of products they want to buy and save them in their user account for future reference. Wishlists signify a customer’s interest in a product without an immediate intent to purchase.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or wrong product?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text woodmart_inline=”no” text_larger=”no”]If the contents of your parcel have been damaged in any way, please contact our Customer Service immediately (preferably by e-mail) and attach photos of the damage. Then send picture with a description of the situation to info@tripandwish.com.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change or cancel my order?” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text woodmart_inline=”no” text_larger=”no”]When you submit an order through our checkout page, it begins to process and can be changed or cancelled within 12 hours.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]